Shipping policy
Important Notes to Read Before Ordering:
- If you don't receive your order within 7 to 14 working days since order placed, then please contact us urgently so we can chase up for you with a depot
- Please report the damage within 2 days or if item become faulty; reply with photos showing the damage or issue.
- We have 14 days refund policy & items have to be in original packing and unused. (Buyer pay the returns fee)
- We only ship to confirmed addresses & incorrect postcodes & addresses cause delay delivering your order and charges.
- Please note delivery will be all day until 7pm (unfortunately we cannot specify a delivery time or delivery slot)
Delivery price shown are for Mainland UK only, with the exception to the postal codes below. Extra delivery charges will be applied as per standard courier policy
(AB-9/14/21-23/30-39/41-45/51-56, IV1-56, KW1-14, KA27-28, PA 20-39, PH 11-40, FK 19-21).
Kindly provide us with your accurate numbers for timely deliveries - or else delays could be expected.
We currently apologize as we don't offer specific time slots or specific days. We can request courier to delivery as per your time slots.
All the goods will be delivered to the ground floor entrances and a signature will be required on receiving the goods
We try our best to dispatch all the goods timely and efficiently. In matter of delays, kindly contact us. We would be happy to help our customers.